Our Services
Everything arranged, long before you arrive
Seven services that together remove the logistics from your pilgrimage, plus one extra for longer stays. Each is included in our packages or available on its own.
Tourist visa assistance
We prepare and submit your tourist visa application, check every document before it is sent, and keep you informed until the visa is issued.
- Full application prepared for you
- Documents checked before submission
- Updates until the visa is issued
Transport within the Holy Cities
The Haramain high-speed train, a coach, or a luxury car between Makkah and Madinah — whichever suits your group and your pace.
- Haramain high-speed train
- Comfortable coach for groups
- Luxury car with driver
Visits to historic sites, chosen by you
You choose the places — Jabal al-Nour, Uhud, Quba, Qiblatain or others — and we build the ziyarah around them, with a guide who can explain what you are seeing.
- You choose the sites
- An informed guide
- Paced to suit your group
Rawdah appointment booking
Entry to the Rawdah — the Garden of Paradise — is by timed permit through the Nusuk app. We make the reservation for you and advise on the calmest slots.
- Booked through Nusuk
- Advice on the quietest slots
- Separate timings for women and men
Airport transfers
A driver meets you inside the terminal at Jeddah or Madinah, helps with the luggage and takes you straight to your hotel.
- Met inside the terminal
- Flights tracked for delays
- Luggage handled for you
Hotels of your choosing
You decide how close you want to be and what standard you are after. We give you the options with distances measured honestly, and confirm the room before you pay.
- You choose the hotel
- Distances measured to the gate
- Room confirmed before payment
Religious guidance in your language
A guide who accompanies you through the rites of Umrah and the ziyarah — in Albanian, French or German.
- Albanian, French and German
- Step-by-step guidance through Umrah
- Accompaniment on the ziyarah too
Apartment booking for groups and families
For longer stays an apartment often beats several hotel rooms — a shared living room, a kitchen, and space for the whole party under one roof.
- For groups and families
- Kitchen and living room
- Better value on longer stays
The details, arranged in advance
- Dates and hotels, your choice
- FleksibëlDates and hotels, your choice
- Languages for religious guidance
- 3Languages for religious guidance
- Personal assistance while you travel
- 24/7Personal assistance while you travel
Tell us what you need
Whether it is one service or the whole journey, we will put it in writing before you commit to anything.